Victours Team of Travel Agents and Support

Meet Our Team
Victours’ leaders bring decades of diverse experience and a history of success to one of the travel industry’s leading tour operators. Combining business insight with specialized expertise, these executives guide more than 30 talented employees to create innovative products and solutions for customers around the world.

Mary Vecchiarino	President & Founder Mrs. Vecchiarino, now retired from day to day business, has been in the travel business both in Canada and Europe since 1959. Mrs. Vecchiarino was instrumental in building strategic partnerships worldwide and managing the Victours International portfolio of companies.	Cecilia Rossos	General Manager & Owner Ms. Rossos has been in the travel business since graduating from the University of Toronto in 1970. She is responsible for the daily operations of the office and all contract negotiations. Ms. Rossos provides strategic direction and ensures solid execution of all operations and global partner relations. She also oversees the corporate strategy development process and customer relationship management initiatives.

M. Chiara Fagnola-Chareun	Manager - Business Development Chiara joined the Victours team after many years in the airline industry. Originally from Italy, Chiara has lived in many countries before settling down in Canada. Her passion for travel is evident in her day-to-day contact with customers. She loves to relentlessly search for new and exciting products to add to the Victours portfolio.	Eva Strangia	Air & Ticketing Supervisor Ms. Strangia ensures effective implementation of processes in the ticketing department at Victours International. She is also responsible for coordinating the activity of the ticketing team. Moreover she ensures that the customer service provided is of the highest level.Victours. Her strategic analysis of fare building, re-issues and general and ticketing procedures as well as her ability to work well under pressure makes her a valuable member of the team.

Julie L. Brito	CTC. Tour Planner Julie is held in high regard for her well-rounded experience in the travel industry. Her background ranges from airline to tour operator and, more recently, she joined the teaching staff at Seneca School of Tourism where she is highly respected. Julie is responsible for the design, pricing and packaging of international travel itineraries that satisfy the most discerning customer. She brings to the team genuine passion for international travel, vast knowledge and boundless energy.	Alla Emelianova	Reservation Agent Alla Emelianova has worked at Victours International as a Reservation Agent for ten years. Ms. Emelianova is responsible for flight reservations and airline ticket sales for Victours. Her strategic analysis of fare building, re-issues and general and ticketing procedures as well as her ability to work well under pressure makes her a valuable member of the team.

Nancy Dean	Tour Planner Nancy has worked in the travel industry for many years where she has acquired invaluable experience in co-ordinating travel arrangements. Her zest for travelling, first-hand experience of most Victours destinations enable her to effectively counsel our clients and create their perfect trip.	Andrea Manezes	Ticketing Agent As a Ticketing-Agent, Andrea Menezes is in charge of meeting ticketing deadlines. Her expertise and knowledge of the air ticketing system and her ability to handle any issues in a professional and timely manner provides a strong component to the Victours team.

Lorri Tiberio-Leung	Marketing A passion for travel coupled with her many years of experience in Marketing, Advertising & Promotion has landed Lorri Tiberio-Leung at Victours International. She is responsible for advertising, public relations, website management, identifying market trends, and developing strategic marketing campaigns.	Ora Harris	Sales Manager Ora has greatly contributed to the Victours team with her extensive experience in Sales and Marketing. Over the years Ora has worked for a number of leading brands in corporate & leisure travel markets. She has built an enviable reputation for fairness and outstanding customer service. Her business acumen combined with her genuine caring personality and attention to detail have quickly endeared her to our customers.